No jokes, we’re serious – Many good reasons for a holiday at the Krone

Something will change, but we will always be the same: bike enthusiasts and so happy to see you!  The well-being of our guests and employees is our top priority. That’s why we have introduced some new measures to improve hygiene and safety. 

Flexibility
To allow you to plan your holiday as stress-free as possible, we have adapted our cancellation policy. All reservations (made directly with us) for the year 2020 can be changed and/or cancelled free of charge up to 24 hours before the scheduled arrival date.  

Arrival
Here you’ll find everything you need to know about the current situation in South Tyrol 

Check-in
No waiting = no queue = no hustle and bustle – Simply register and check-in online by clicking on the link in your booking confirmation.  
Otherwise, you can send us a copy of your ID before your arrival and we’ll take care of everything to ensure you a quick check-in once you are on site.  

Health and safety measures
The health of our guests and staff is our top priority.  
In addition to the measures required by law, we have therefore implemented supplementary hygiene regulations in all areas of our hotel:  

We provide all guests with face masks for free 
Means for disinfection are available throughout the hotel 
We kindly ask you to maintain the minimum safety distance in the common areas of the hotel 
The cleaning procedures in rooms and common areas, which have always been thorough, will be further intensified  
We continuously train our staff to maintain high safety and hygiene standards. All our employees are also provided with appropriate protective clothes and equipment. 

Meeting Points
It is not always possible to maintain the minimum safety distance in the hotel common areas. Should this happen, please be careful and respect the obligation to wear a mouth and nose mask. 

Outdoor & Bike
Fancy exciting outdoor adventures in the heart or nature? Whether on foot or by bike – the tour starts directly in front of the Hotel Krone! We are happy to recommend you less-crowded paths and routes in the middle of unspoilt landscapes. And if you want, you can also take part in our guided bike tours for small groups. 

Food & Beverage
Both early risers and late sleepers can enjoy our extended breakfast every morning from 7 a.m. to 10.30 a.m. If you prefer to eat your breakfast or pizza in privacy, we will serve it in your room or you can take it away.  

When possible, we will avoid the buffet and serve our dishes directly at your table. If you want to serve yourself at the buffet, you can ask our staff. If required by law, we will provide you with protective gloves, mouth and nose protection and sanitizer. 
To enjoy our culinary delights in privacy, we offer you our room service at no extra charge. Moreover, you can order breakfast boxes or picnic baskets to enjoy in your room or outside. 

Sauna & Massages
Due to legal regulations, our sauna area will remain close until further notice. However, we will continue to offer you wellness treatments and massages under observance of the current safety measures. 

Cleaning
Due to the current situation and in compliance with the legal requirements, we have further intensified our cleaning procedures.
If you wish, you can also request the suspension of the daily room cleaning service.  

The Krone Team
We and our staff are constantly training and keeping up to date and work exclusively with the appropriate protective equipment.  

Check-out
Before your departure, we will also send you the invoice by e-mail for a cross-check. If you wish, you can also pay the invoice by clicking on the payment button.